Terms of service

Overview

Welcome to Yuveme.

The terms “we”, “us” and “our” refer to Yuveme. Yuveme operates this website and online store, including all related information, content, features, tools, products and services, in order to provide customers with a curated shopping experience.

Yuveme is powered by Shopify, which enables us to provide our online store and checkout services.

These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when you use our website, browse our store, or purchase our products.

By visiting, interacting with, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our website.

Section 1: Access and Account

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence.

To use our website or place an order, you may be asked to provide certain information, including your email address, billing information, payment information, shipping information, and contact details.

You agree that all information you provide to us is accurate, current, and complete. You are responsible for maintaining the accuracy of your account and order information.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

Section 2: Our Products

We make every effort to display our products as accurately as possible, including descriptions, images, colors, sizes, and features.

However, product colors and appearance may vary depending on your device, screen settings, lighting, and display configuration.

All product descriptions, prices, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

We may limit product quantities or sales to any person, geographic region, or jurisdiction at our discretion.

Section 3: Orders

When you place an order on our website, you are making an offer to purchase the selected product or products.

Your order is not accepted until your payment has been authorized and we confirm your order.

We reserve the right to accept, decline, cancel, or modify an order for any reason, including suspected fraud, product unavailability, pricing errors, incorrect information, or payment issues.

If we cancel or modify an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time of purchase.

Please review your order carefully before submitting it. Once an order has been processed or shipped, we may be unable to cancel it. Please refer to our Refund Policy for return and cancellation details.

Products purchased from our website are intended for personal or household use and not for commercial resale.

Section 4: Prices, Billing, and Payment Methods

All prices are displayed in USD unless otherwise stated.

Prices, discounts, and promotions are subject to change without notice. The price charged for your order will be the price displayed at checkout when the order is placed.

The final amount charged at checkout may include the product price, applicable taxes, shipping fees, and any other charges shown before you confirm your order.

We offer free standard shipping on orders within the United States, unless otherwise stated at checkout.

Payment is required at the time the order is placed. Once your payment is successfully authorized, you will receive an order confirmation by email.

We accept the following payment methods:

Shop Pay, Visa, Mastercard, American Express, Cartes Bancaires, and PayPal.

Some payment methods may only be available depending on the customer’s country, device, browser, currency, and eligibility. If a payment method is not available at checkout, please select another available payment option.

All payments are processed securely through our payment providers. We do not store your full credit card or payment information on our website.

You agree to provide current, complete, and accurate billing and payment information for all purchases made through our website.

Section 5: Shipping and Delivery

We currently ship exclusively to customers located in the United States.

All orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to carrier delays, weather conditions, high-volume periods, fulfillment partner delays, or circumstances outside our control.

Once your order has shipped, you will receive a tracking number by email. Please allow 24 to 72 hours for tracking updates to appear in the carrier’s system.

For delayed, missing, lost, or incorrectly delivered orders, please contact us at info@yuveme.com with your order number.

Section 6: Returns, Refunds, and Cancellations

Returns, refunds, exchanges, cancellations, damaged items, incorrect items, and lost packages are handled according to our Refund Policy.

We offer a 30-day return policy for eligible orders. To request a return, customers must contact us at info@yuveme.com and receive return instructions before sending any item back.

Approved refunds are issued to the original payment method.

Please review our Refund Policy before placing an order.

Section 7: Intellectual Property

All content on our website, including text, product images, graphics, logos, designs, videos, icons, product descriptions, and website layout, is owned by Yuveme, its affiliates, partners, or licensors and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, publish, display, sell, or exploit any part of our website or content without our prior written permission.

The name Yuveme, our logos, designs, product names, and brand elements are trademarks or brand assets of Yuveme. You may not use them without our prior written permission.

Shopify’s name, logo, product names, and service names are trademarks of Shopify. All other trademarks belong to their respective owners.

Section 8: Third-Party Tools and Links

Our website may include access to third-party tools, apps, services, payment providers, tracking services, or links to third-party websites.

We do not control third-party websites or services and are not responsible for their content, accuracy, privacy practices, or terms.

If you access third-party websites or services through our website, you do so at your own risk.

Please review the policies and terms of any third-party service before using it.

Section 9: Relationship With Shopify

Yuveme is powered by Shopify, which enables us to provide our online store, checkout, and related services.

However, any purchase made through our website is made directly with Yuveme.

By using our website, you acknowledge that Shopify is not responsible for any aspect of the sale between you and Yuveme, including product quality, delivery, returns, refunds, injury, damage, or loss related to purchased products.

Section 10: Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

Because our store is powered by Shopify, Shopify may collect and process certain personal information in order to provide and improve the services used by our store.

Section 11: Customer Reviews and Feedback

If you submit reviews, comments, suggestions, photos, feedback, or other content to us, you grant Yuveme the right to use, reproduce, publish, display, and distribute that content for business, marketing, and customer support purposes.

You confirm that any content you submit is accurate, lawful, and does not violate the rights of any third party.

We reserve the right to monitor, edit, or remove content that we consider unlawful, offensive, misleading, abusive, defamatory, obscene, or otherwise inappropriate.

Section 12: Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate, including after an order has been submitted.

If your order is affected by an error, we will attempt to contact you using the contact information provided at checkout.

Section 13: Prohibited Uses

You may not use our website or services for any unlawful, harmful, fraudulent, abusive, or misleading purpose.

You agree not to:

Violate any applicable laws or regulations

Infringe upon our intellectual property rights or the rights of others

Submit false, misleading, or inaccurate information

Upload or transmit viruses, malware, or harmful code

Attempt to gain unauthorized access to our systems

Interfere with the security or functionality of our website

Use our website for spam, phishing, fraud, or deceptive activity

Impersonate another person or entity

Scrape, copy, extract, or exploit website content without permission

We reserve the right to suspend, restrict, or terminate access to our website if we believe these Terms have been violated.

Section 14: Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis, except as expressly stated in our policies.

We do not guarantee that our website will be uninterrupted, secure, error-free, or available at all times.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

Section 15: Limitation of Liability

To the fullest extent permitted by law, Yuveme and its owners, employees, partners, affiliates, contractors, service providers, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.

Nothing in these Terms limits liability where it cannot be limited under applicable law.

Section 16: Indemnification

You agree to indemnify and hold harmless Yuveme, Shopify, and our affiliates, partners, employees, contractors, service providers, and licensors from any claims, damages, losses, liabilities, or expenses arising from:

Your breach of these Terms of Service

Your violation of applicable law

Your violation of the rights of a third party

Your misuse of our website or services

Section 17: Termination

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms.

The sections of these Terms that by their nature should survive termination will remain in effect, including sections related to intellectual property, limitation of liability, indemnification, governing law, and privacy.

Section 18: Governing Law

These Terms of Service and any separate agreements related to our services are governed by the laws applicable to the jurisdiction where Yuveme is headquartered.

Nothing in these Terms affects any non-waivable consumer rights that may apply under local consumer protection laws.