Privacy policy
Last Updated: May 31, 2026
At Yuveme, we value your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, contact us, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
If you have any questions, you can contact us at: info@yuveme.com
Information We Collect
We collect information that helps us process orders, provide customer support, improve our website, prevent fraud, and operate our business.
Personal Information
When you place an order or contact us, we may collect the following information:
Name
Email address
Billing address
Shipping address
Phone number, if provided at checkout
Order details
Payment information processed securely through third-party payment providers
We do not store full credit card numbers on our servers.
Automatically Collected Information
When you visit our website, some information may be collected automatically, including:
IP address
Device type
Browser type
Pages visited
Time spent on the website
Referring website or source
Cookies and tracking data
Analytics and advertising data
This information helps us improve our website, understand customer behavior, measure advertising performance, and provide a better shopping experience.
How We Use Your Information
We use your information to:
Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Respond to questions and requests
Process returns and refunds
Improve our website and product offerings
Detect and prevent fraud
Maintain website security
Comply with legal obligations
Measure and improve our marketing campaigns
We may also send marketing emails or promotional messages if you have given your consent. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing and shopping experience.
Cookies may be used to:
Remember items in your cart
Save your preferences
Keep the website functioning properly
Measure website performance
Analyze website traffic
Support advertising and retargeting through platforms such as Google, Meta, and other marketing tools
You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
Payment and Security
Payments on our website are processed through secure third-party payment providers, including Shopify and supported payment methods such as Shop Pay, Visa, Mastercard, American Express, Cartes Bancaires, and PayPal.
We do not store complete credit card details on our servers.
We use reasonable technical, administrative, and organizational safeguards to help protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
Sharing of Information
We may share necessary information with trusted service providers who help us operate our business, including:
Payment processors
Shipping carriers
Order fulfillment providers
Website hosting providers
Analytics tools
Marketing and advertising platforms
Customer support tools
Fraud prevention services
Legal or compliance service providers
We only share information when necessary to operate our store, provide services, comply with legal obligations, prevent fraud, or improve our business.
We do not sell personal information in the traditional sense. However, some privacy laws may define certain advertising or analytics activities as “sharing” or “selling” personal information. Where required by law, you may request to opt out of these uses by contacting us at info@yuveme.com or by using any privacy choices available on our website.
Data Storage and Retention
We retain personal information only for as long as necessary to:
Process and manage orders
Provide customer support
Handle returns, refunds, and disputes
Comply with legal, tax, and accounting obligations
Prevent fraud and maintain security
Improve our business operations
When personal information is no longer needed, we may delete, anonymize, or securely store it according to applicable legal requirements.
Your Rights
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Request restriction of certain processing activities
Opt out of marketing communications
Opt out of certain advertising or tracking activities
Request a copy of your personal information
Withdraw consent where processing is based on consent
To exercise your rights, contact us at:
We may need to verify your identity before processing your request.
Marketing Communications
If you subscribe to our emails or provide consent to receive marketing messages, we may send you promotional content, product updates, and special offers.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at info@yuveme.com.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us at info@yuveme.com so we can take appropriate action.
International Data Transfers
Because we use third-party service providers, your information may be processed or stored in countries outside your country of residence.
When this happens, we rely on appropriate safeguards required by applicable privacy laws to help protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:
Yuveme
Email: info@yuveme.com
Phone: +1 518 739 3427
Address: 19B rue du Pont Colbert, 78000 Versailles, France
Customer Support Hours: Monday to Friday, 9:00 AM to 5:00 PM EST
Our customer support team aims to respond to all inquiries within 24 hours during business days.